Studio Policies

Drop In Classes & Class Packs
  • All drop in classes are non-refundable and non-transferable
  • Drop in classes expire 1 month from Date of Purchase
  • 5 Class Packs expire 3 months from date of first attended class.
  • 10 Class Packs expire 6 months from date of first attended class.
  • All Class Packs (5 & 10) must be activated within 4 months of Date of Purchase.
Annual Memberships
  • All Annual Membership Payments are non-refundable and non-transferable
  • Any unused classes from an Annual Membership do not transfer to the next month
  • Annual Memberships cannot be suspended or cancelled within the first 3 months of activation.
  • Termination fees will apply for Annual Memberships cancelled within the first 3 months of activation
    • White Membership termination fee $150o
    • Blue Membership termination fee $200
    • Silver Membership termination fee $250
    • Black Membership termination fee $290
  • Annual Memberships may be terminated after the initial 3-month period. Termination requests must be submitted in writing 30 days prior to the next billing cycle by emailing us at info@chicagopoleanddance.com to avoid following month auto-payment. Please indicate “termination request” in subject line.
  • Annual Memberships can be suspended for up to 6 months in total within the duration of the annual membership.
  • Suspension requests must be in writing 30 days prior to the next billing cycle by emailing us at info@chicagopoleanddance.com to avoid following month auto-payment. Please indicate “suspension request” in subject line.
  • First suspension request is complimentary, there is a $15/month fee for every request thereafter.
  • Annual Memberships cannot be suspended for less than 1 week.
  • After the 6 month maximum suspension duration, Annual Memberships will automatically be taken off suspension.
  • All Annual memberships need to be placed on an auto-payment with a valid credit card to keep on file. You do have an option to pay cash but must be paid prior to next billing cycle.
  • Any auto payments scheduled within an annual membership that does not get processed must be updated within 14 days of declined payment. After 14 days, your membership will automatically be terminated and any unpaid fees in addition to termination fees will be required before being able to attend any additional classes at CAPD.
Breaking the ICE Series classes
  • All series classes are non-refundable and non-transferable
  • Level classes must be purchased as a full series, and may not be purchased as separate classes or in part.
  • If you begin a Breaking the ICE Series Level class that is already in session, the class(es) unattended will not be prorated, rather, you will receive any unused classes as makeup classes to use during the duration of your series.
  • Makeup classes are given in the event you sign out of your scheduled classes prior to 3 hours before the class begins.
  • Makeup classes can be used for another Level class or any other level appropriate drop in class at CAPD within 1 month of signing out of class.
  • If you should cancel class after the 3-hour window, this is considered a “late cancel” and you will not be provided a makeup class to use on a later date.
  • ALL “NO SHOW” occurrences will be charged a fee of $35
  • This series is not a membership and therefore termination requests do not apply
Paid In Full Memberships
  • All Paid In Full memberships are non-refundable and non-transferable
  • All Paid In Full memberships cannot be terminated
  • Paid In Full memberships can be suspended. Please see suspension limits below;
    • 3 Month Paid in Full memberships – maximum 2 weeks
    • 6 Month Paid In Full memberships – maximum 2 months
    • 12 Month Paid in Full memberships – maximum 6 months
  •  Suspension requests beyond the maximum time can be applied for $15/month
Late class arrivals Policy

Arriving late to any class can be disruptive to everyone. To respect our Teachers as well as fellow students, we do not allow students to arrive more than:

  • 10 minutes late for a 60-minute class
  • 15 minutes for a 90 minute or 2-hour class

If arriving after the allotted time, we will do our best to help you register for the next available class.

This policy is for the safety of both you & students in class.

No show & Class cancellation

Our classes get full at CAPD and we do have waitlists for class. We know your schedules change and things come up. You can cancel your class reservation up to 3 hours prior to the scheduled class start time to open space for another die hard student without any penalty.

  • Students can cancel their class reservation by calling the studio at 312.982.2924, emailing us at info@chicagopoleanddance.com or through our Mobile app.
  • Cancelling your class reservation less than 3 hours of the scheduled start time will result in a “late cancel”.
    • If you have a Class Pack or have an Annual Membership with a class limit, the class will be forfeited & deducted from your available class total.
    • If you have an Unlimited Membership, a $10 “late cancel” fee will be applied after 10 occurrences.
  • If any student does not show up to class, a $35 NO SHOW FEE will be applied.
Class Registration & Waitlists
  • Students have 30 days advance to reserve classes.
  • If a class is full, students have an option to be placed on a waitlist for the class.
  • Waitlist notifications are sent via email and sms text to notify students if a space opens. Students must confirm their acceptance to be added to the class roster.
  • If a class is full, & the waitlist is full, there is no option to register for either.
  • Students are welcome to come to the studio any time before a scheduled full class to take a late cancel or no show spot. Arriving at the studio DOES NOT GUARANTEE a space in class, although you are welcome to see if one opens.
Refund Policy
  • ALL services and memberships at Chicago Academy of Pole & Dance are non-refundable & non-transferable.
  • We understand life occurrences/changes happen. Unique exceptions can be made, please contact the studio directly at 312.982.2924
  • Retail items can be returned, unworn, unused in its original packaging & with original tags for full refund within 7 days of purchase. After 7 days, all items become a final sale.
  • ALL GRIPS are nonrefundable or returnable but can be donated to the studio for use.
Private Sessions
  • ALL Private Sessions are nonrefundable
  • Private Sessions must be paid prior to scheduled session date. Same day payments are not accepted.
  • Private Sessions may be made by calling the studio at 312.982.2924
  • Scheduling a Private Session through our Mobile App is simply a request and must be confirmed by the Studio.
  • Private Sessions can be rescheduled. Please allow 8 hours advance notice for rescheduling or cancelling. Less than 8 hours, the student may lose the originally scheduled private session.
  • NO SHOW occurrences for ALL Private Sessions will result on losing the session for future use.
Private Parties
  • Please contact the studio by calling 312.982.2924 or emailing us at info@chicagopoleanddance.com with “Private Party” in the subject line to make your reservation.
  • All Private Parties require a non-refundable deposit at time of making reservation. This deposit amount is ½(half) of the total. Total is bases on per person rate X total number of anticipated guests.
  • Balance of your private party is due 2 days prior to the scheduled party date. We will call you to confirm the number of guests and balance due.
  • Parties can be cancelled up to 1 week prior the scheduled date. Deposit amount remains non-refundable but no additional charges will apply.
  • If a party is cancelled less than 7 days prior to the scheduled date, a $150 cancellation fee will apply.
  • Any changes to the time, duration of party, or date are subject to availability and cannot be guaranteed once the party had been scheduled. We will do our best to accommodate any requested changes.
  • Please arrive on time. Private Parties start at the time your party has been schedule, NOT the time you arrive. If you are running late, the party does not begin upon your arrival. Many times we have reservations one after the other and our schedule does not allow for time fluctuations.
  • Any gifts, food, or beverages that wish to be a portion of your party is during the time of your scheduled party. Please consider and reserve the duration your party with any time given for cake, champagne toast, gifts etc.
  • We ask that our guests refrain from consuming any alcoholic beverages until after the class.
  • Anyone under the influence of alcohol or drugs will not be allowed to participate in class & will not be refunded.
  • Failure to not show for a scheduled party will result in an additional $150 NO SHOW fee
  • If there are any special requests, decorations, or anything we can do to contribute to your day, feel free to let us know. We are happy to make your event as unique and enjoyable as we can!
Payment Plans
  • Chicago Academy of Pole & Dance offers a variety of payment plans for our services.
  • Please call us at 312.982.2424 and let us know how we can help to make it easier for you to take class with us.